Privacy Policy

Effective Date: 24/10/2025
Last Updated: 24/10/2

Welcome to Setu (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and related services (collectively referred to as the “Platform”).

By using Setu, you agree to the practices described in this policy. If you do not agree, please do not use our Platform.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide

Account Details: Name, email address, phone number, and password when you create an account.
Profile Information: Profile photo, bio, teaching subjects, or interests you add to your profile.
Payment Information: Billing details and payment method information when you purchase or sell courses (processed securely via trusted payment partners).
Communication Data: Messages, reviews, and feedback exchanged between students and teachers.

b. Automatically Collected Information

Usage Data: How you interact with our Platform — including pages visited, time spent, and clicks.
Device Information: Browser type, operating system, IP address, and device identifiers.
Cookies and Similar Technologies: To remember your preferences and improve your experience.

2. How We Use Your Information

We use the collected data to:

Create and manage user accounts.
Facilitate course listings, enrollments, and payments.
Provide customer support and respond to inquiries.
Improve, personalize, and develop our Platform.
Send important updates, offers, and promotional communications (you can opt out anytime).
Ensure the safety, security, and integrity of our Platform.

3. How We Share Your Information

We may share your information only in the following cases:

With Teachers and Students: To enable course-related communication and transactions.
With Service Providers: Trusted partners who help us operate payments, analytics, and customer support.
For Legal Reasons: If required by law, regulation, or to protect our rights and safety.
Business Transfers: In case of merger, acquisition, or restructuring, your data may be transferred under the same privacy terms.

We do not sell your personal information to any third party.

4. Data Security

We use industry-standard encryption and security practices to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of promotional communications.
Request a copy of your stored data.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [support@setu.com].

6. Children’s Privacy

Setu is intended for users aged 16 years and above. We do not knowingly collect personal information from children. If you believe a child has provided data, please contact us immediately.

7. Links to Other Websites

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update mentioned at the top.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 Email: 7624977207
🌐 Website: https://www.classconnect.site/
📍 Address: Bhantanur block Talikoti, Bijapur, Muddebihal Thalikote Hobli, Bantanura, Karnataka 586214

SETU